In this section you will find answers to frequently asked questions. For the convenience of searching questions, you can use the search at the bottom of the page. The FAQ section will be updated periodically.
How to join ruDREAM club?
How to create full image backup?
How to install the firmware from scratch?
How to make log using COM-port (also known as RS-232 serial port)?
How to add channel logos (picons)?
How to open and change virtual keybord language?
How to setup update to Beta versions of software
When updating the software, it says that there are 7 updates but nothing updates. Why?
How a plugin can be deleted if it does not appear in the list of installed plugins?
How to install and configure the Kartina.TV plugin
How to remove skin via telnet?
How can I delete a plugin if it does not appear in the list of installed plugins?
I changed the password on the box, now I can not connect to it using telnet, how to solve the problem and get access to the box?
How can I see the MAC address of the box in the firmware?
How to remove the logo of the previous image, please tell me how to do this?
After installing the image from scratch, you can not see what is written on the VFD display. When trying to add brightness, nothing happens. VU + Duo2. What to do?
How do I find the ecm pid of channel?
Installed the firmware from scratch, tuned channels, etc., after turning off the power, all settings are “gone,” what do I do wrong?
How can I delete the wrong channel logo (picon) on the channel?
In the settings is: AC3 by default, AC3 / DTS mixing Off. Why does the sound of AC3 on the channels where it is present have to be selected manually? I went through all channels to expose the sound, after rebooting everything gone!
In extra tools, there is no more Swapfile configuration , how do I configure the swapfile now?
How to make a full backup of the firmware on VU + Solo2. Which plugin should I install?
Explain please step by step how to use Backupsuite plugin. I downloaded this plugin and installed it, but I do not see anywhere on the menu how to start it.
Explain please step by step how to use dFlash plugin. I downloaded this plugin and installed it, but I do not see anywhere on the menu how to start it.
After another attempt to reinstall the image could not install. VU + Solo2, I try to install the latest release, when installing the receiver I write “Read USB” there is something else then, “Check in USB”, and that after that I do not start the firmware does not happen. I pressed everything I could, pulled out the flash drive, turned it off and turned on the power, the result: the blue screen saver of the receiver, the firmware does not start. Before that, I reinstalled everything was normal. What to do? Does not this testify that the receiver has died?
Added links to IPTV channels, everything works, but a terrible amount of desync. The picture freezes for a couple of seconds, then comes to life, but the sound is far ahead. I read “IPTV Live X playback stability improvements” but not in [Settings]> [TV]> [Customize TV settings]> [Default size for TS IPTV buffer].
Where did Blindscan disappear? In the [Settings]> [TV]> [Service Search]> [Manual Scan]> [Scan Type] menu, does not [BlindScan]?
How correctly does the Movie Cut plugin work? Please explain in more detail. I tried but I can not figure it out, it’s not clear what to do there?
How can I call the TV scheduler function?
How to make a backup copy of the media library database?
Installed the firmware from scratch, a message appeared that there is a software update, updated the software through the software manager, but the message that there is new software still appears. What could be the problem?
If I want to install picon on a USB, how do I do this? If the patch then which way?
How in the new Live XS (smart) firmware adjust the expansion of the built-in memory?
Which files and folders are preferred for saving, with a brief description of what they store?
As in the ChromiumOS plugin for viewing YouTube TV select the language to search, the virtual keyboard does not display the desired language?